For most of our language courses, you can pause your course access at any time and then reactivate once you are ready to continue.
Go to your student homepage page.
Click the button that says "REACTIVATE" to start your subscription again.
Once you reactivate /unpause a paused subscription, you cannot pause it again until seven (7) days later.
IMPORTANT INFORMATION
Pausing your subscription does not change your renewal dates. Instead, pausing will give you a credit that will be applied to your next invoice. Please note, if your subscription is paused on your renewal date, you will not be charged on that date. Instead, the system will calculate the used and unused study time and charge your account on the next renewal date after your subscription becomes active again.
While the subscription was paused, no further charges were made to your credit card.
WHAT HAPPENS TO MY CHARGES AFTER I REACTIVATE MY SUBSCRIPTION?
When you pause your membership, a credit is created that will be applied to your next invoice once your subscription becomes active again. For example, if you pause your subscription for a week (approximately 1/4 of your monthly fee), that week will be credited towards your next month's subscription fee. You pay for your course access for the upcoming month on each payment date (subscription).
If you choose to cancel your subscription, any remaining credit balance will stay in your account within our system and can be used for your next purchase. We do not refund credits from pauses, but we can offer a coupon for the amount, which can be used for a future course.