Some students find that their study time is not being saved. This can happen when they are doing self-study, watching a video, writing an essay, or doing other tasks.
There are a few reasons why time might not be counted:
The timer stops when you reach the maximum allowed time for a task. The maximum time is 3 times the estimated time for that task. For example, if a task takes 10 minutes, you can only get credit for up to 30 minutes. After this limit, the timer stops.
The timer stops if you are inactive or leave your computer. It shows a notification in the upper right corner. When you start using your computer again, the timer resumes.
HOW TO CHECK YOUR TIME SPENT ON LESSONS
1. Go to your student homepage, and click on COURSE CERTIFICATES on the left-hand side.
2. You will see all your learning time divided between instructor-led classes and self-study materials.
You can see the learning time accredited for each course just under MY LEARNING RESULTS.
