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Adobe Connect Troubleshooting Tips
Adobe Connect Troubleshooting Tips

Steps to make sure your connection to the virtual classroom is working and stable.

Odd Bjerga avatar
Written by Odd Bjerga
Updated over a week ago

Lingu users Adobe Connect software for Simply Online classes. If you have any trouble connecting to a class, please follow these instructions:

Run the Adobe Connect connection test to make sure your system is compatible.

Check the following simple items to help resolve meeting access issues.

  • Are you connected to the Internet?

  • Disable popup blocker software.

  • Clear your browser's cache.

  • Try connecting from another browser or computer.

  • Are you using the correct URL?

More detailed troubleshooting tips (including microphone and audio) can be found here:,Test%20your%20sound,sound%20in%20the%20'Wizard'.

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