As a member of the subscription course, you can switch your membership to a new course level, either up to the next level, or down to the lower level.
Here is how to do that.
- Go to your member account page
- Scroll down to the My subscriptions section, and click the Change Level button
3. Select the new course level
4. You will be asked to accept the changes. Any charges will be calculated and displayed before your final confirmation.
5. Click Change course to confirm the changes
This process should create a new course access and terminate the old one.
If you signed up for a course with a fixed duration, you will not see these options above. Please contact us so we can make the necessary changes for you.